inMusic Opening


Director of IT (Cumberland, RI)

Fri, January 10, 2020


Overview:

The Director of Information Technology is responsible for supporting, planning, organizing and directing all IT related activities and functions across multiple locations and facilities. This includes directing all IT related affairs, including telecommunications, computer hardware, software, security, applications and internet/web as well as the support and maintenance of existing application and development of new technical solutions.

Responsibilities:

  • Responsible for developing and implementing an IT vision, analyzing and translating new emerging technologies into an effective IT strategy.
  • Align information technology and planning with the company’s strategic plan, including global IT infrastructure, architecture, and applications development, re-engineering business processes, enterprise-wide software, e-commerce, networks, outsourcing, and computer operations.
  • Analyzes complex business needs directs the planning, justification, acquisition and budgeting for computer hardware, software, resources and maintenance.
  • Ensures the consistency and maintainability of existing applications by creating, maintain, and enforcing standards/procedures for implementing technical solutions.
  • Directs and prioritizes the workload of IT personnel.
  • Participates in all hardware and software evaluations and maintains vendor contracts.
  • Responsible for direct oversight of:
    • internal company IT (desktops, comms infrastructure, MS Office, VPN)
    • internal web services (Sharepoint, etc)
    • inter-office connectivity
    • public web services (Magento, Salesforce, etc)
    • ongoing operation of internal engineering services
  • Perform liaison duties between users, software engineering, operations, and programming personnel in the areas of system design, modifications or troubleshooting.
  • Organize, issue, maintain and track company issued technological assets.
  • Ensure confidentiality and reliability of corporate data, proprietary information and intellectual property.

Required Knowledge, Skills and Abilities:

  • Strong technical knowledge including:
    • Networks, computer and database systems (AWS, Brocade, Barracuda, VMware), Microsoft 365, Windows and Mac OS and accompanying hardware
    • Linux System Administration
    • Web and e-commerce platform management using Magento, Expression Engine, Laravel
    • Development software maintenance including Jenkins, Jira, Redmine, SVN, Git
    • Local and cloud build preparation, support and deployment
    • Software engineering services
  • Ability to communicate, both written and verbal with technically-minded employees and non-technical colleagues
  • Experience running and supporting ERP systems including SAP, Sage, Microsoft Dynamics
  • Experience supporting software development operations including:
    • Development software maintenance including Jenkins, Jira, Redmine, SVN, Git
    • Local and cloud build preparation, support and deployment
    • Software engineering services
  • Demonstrated experience establishing and directing information technology policy and practice across global locations and facilities.
  • Success working with outside consultants and providers to implement technology improvements.

Required Competencies:

  • Makes confident, fact-based, decisions and acts on decisions with a sense of calculated risk-taking.
  • Approaches problems from different perspectives in order to suggest and implement solutions
  • Forecasts issues in advance in order to prevent potential impacts; both internally and externally
  • Facilitates communication between team members to ensure efforts are aligned
  • Takes accountability for delivering on commitments; owns mistakes and uses them as opportunities for learning and development

Qualifications:

  • Bachelor’s Degree in Computer Science, Information Technology or related field
  • Minimum of eight (8) years of experience in information technology, with at least three years at managerial level

To apply for this position, click here.